We want you to love your jewelry!
If you purchased your item(s) at our store and aren't completely satisfied with your purchase, you may return the item within seven (7) days for exchange or store credit only. If you purchased your item(s) on our website and aren't completely satisfied with your purchase, you may return the item within seven (7) days for a refund.
All returned items must be in their original packaging and in perfect, unused condition.
All returned items must be accompanied by a sales receipt.
Special orders, altered jewelry, custom designs, and layaways are final sales and cannot be returned or exchanged.
In the event you would like to exchange or return your online order, please first call us at (828) 575-2294 or email us at firstname.lastname@example.org and we will provide all of the next steps. Customers are responsible for all shipping costs and shipping rates are non-refundable.
Thank you for your business!